How Potentuel works
The simple, methodical and pragmatic plan, aligned to your financial year timings, works alongside your teams, systems and culture and builds on existing successful initiatives.
It provides a strategic solution, but is action orientated with low-hanging fruit and top three pain points identified and addressed at speed.
It starts by agreeing a plan with a Potentuel Universally Successful Destination and bespoke framework, next are the three workstreams (detailed below), all three are developed and concurrently and continually optimised. Once completed, we analyse the findings and confirm execution.
Workstream One
People Engagement
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Engage talent and better still a leadership mandate that endorses future people plans, internal comms, employee brand and reward
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Potentuel Workshop with representative group of people, nominated by their colleagues
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Potentuel People surveys x2. Easy to digest. Gamified and NPS style
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Engage with and optimise the Universally Successful Destination
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People engagement KPIs
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Identify top 3 people issues and remedial plans
Workstream Two
Service Culture
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Use the unique Potentuel canvasses to unlock and curate ideas
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Potentuel Workshop with representative group of people, nominated by their colleagues
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Open forum to clearly communicate and gain input from people
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Identify the top 3 service culture initiatives
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Refine and optimise the Universally Successful Destination
Workstream Three
Customer Leadership
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Digest and create bespoke agenda from workstreams one and two
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Workshop with representative group of people, nominated by their colleagues
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Identify the top three customer leadership initiatives
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Refine and optimise the Universally Successful Destination
Will Potentuel work for my business?
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Potentuel will work for businesses and leadership teams who have recognised that their people are their most valuable asset and primary source for future success and competitive advantage. In the past unlocking this asset was perhaps seen as impractical while working to the commercial demands of the business, shareholders, customers and the drumbeat of a financial year. Covid has changed all this. Potentuel provides the mechanism to help make it happen.
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Potentuel will succeed with servant leaders who recognise this change and have the humility, inspiration and empathy to see it through. They are prepared to listen and are prepared to change. They want to know – good and bad – how their people feel and what they think. They are keen to prioritise and enact their new ideas.