Public servants deserve more than a handclap
As we emerge from Covid and get back to normal, local government is making headlines again with debates around above-inflation pay rises,...
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- Apr 5, 2022
- 3 min
Creating a Universally Successful Destination (USD) for Rail
The Potentuel approach is designed to help organisations, leadership teams and stakeholders to navigate through change. Rail is...
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- Mar 14, 2022
- 5 min
The Customer Experience Centre
We are seeing fundamental changes to how we work and how customers expect to be served. It is true across all market sectors. Many...
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- Mar 7, 2022
- 4 min
Do we have a Covid hangover?
The fallout from the pandemic continues to make headlines. From the big resignation, which reportedly saw 25 million Americans leave...
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- Oct 7, 2021
- 3 min
Seven things leaders should focus on in a post-covid world
These are extraordinary times. Business models, leadership teams and structures as a whole need to adapt to the new reality. They need to...
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- Sep 28, 2021
- 4 min
Time to unlock people potential
These are extraordinary times. A new Covid economic and business ‘normal’ is taking shape in the light of current knowns and unknowns. A...
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